Something's not quite right

This status page is exclusively intended for monitoring dataddo.com and its associated services. If there are any performance or service interruptions, an update will be posted here. If you are encountering service interruptions on Dataddo, please submit a support request.

Incident History

System status

May 2026 - Jul 2026

Functionalities

Login

Operational
Controls the ability for users to login.
60 days ago 100.00% Today

Subscribe

Operational
Controls the ability for users to subscribe.
60 days ago 100.00% Today

Extract data

Operational
Controls the ability for users to extract data from sources.
60 days ago 100.00% Today

Write data

Operational
Controls the ability for users to write data to destination.
60 days ago 100.00% Today

Authorize service

Operational
Controls the ability to authorize to remote customer systems or services
60 days ago 100.00% Today

Detect

Operational
Controls the ability to detect anomalies in customer's data
60 days ago 100.00% Today

Store data

Operational
Controls the ability to store customer's data between extraction and writing it.
60 days ago 100.00% Today

Data blender

Operational
Controls the ability to do joins and other operations on the various customer data sources.
60 days ago 100.00% Today

Services

Website

Operational
dataddo.com website
60 days ago 100.00% Today

Dataddo Core

Affected
Dataddo Core is the set of core components responsible for handling user requests, dispatching actions to execute, updating their statuses on actions finish etc.
60 days ago 100.00% Today

Storage & Data Provider

Operational
Dataddo storage (aka Smart Cache) component is responsible for persisting customer data between extract and write operations if needed.
60 days ago 95.13% Today

Writer

Operational
The component responsible for writing data to customer's destinations (databases, file systems, APIs, etc.).
60 days ago 100.00% Today

Extractor

Operational
The component responsible for extracting customer's data from their various sources and systems.
60 days ago 100.00% Today

Headless API

Operational
The API to be used to build data products on top of the Dataddo.
60 days ago 100.00% Today

External Services
AWS - Amazon Cognito (eu-west-1)
Operational
AWS - Amazon Elastic Container Registry (eu-west-1)
Operational
AWS - Amazon Elastic Kubernetes Service (eu-west-1)
Operational
AWS - Amazon Simple Storage Service (ap-northeast-1)
Operational
AWS - Amazon Simple Storage Service (ca-central-1)
Operational
AWS - Amazon Simple Storage Service (eu-west-1)
Operational
AWS - Amazon Simple Storage Service (us-east-2)
Operational
AWS - NAT Gateway (eu-west-1)
Operational
AWS - Amazon Relational Database Service (eu-west-1)
Operational
AWS - Amazon Relational Database Service (eu-west-3)
Operational
AWS - Amazon ElastiCache (eu-west-1)
Operational
Chargebee - API Endpoints
Operational
GCP - Google Kubernetes Engine
Operational
GCP - Google Cloud SQL
Operational
Incidents
Job processing delays with possible failures
Monitoring

We fixed the root configuration issue which caused this incident and which revealed also a set of subsequent bugs, which we gradually fixed too. Now the platform is again fully operational and our team restarted the failed data pipelines which failed during the incident time. We will keep continuously observing the platform health and update the status if needed.
July 9, 2026 at 11:16 AM UTC

Ongoing for 9h 50m