Dataddo | Status

Dataddo | Status

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Incident history

Dec 2024 - Feb 2025

February 2025

Feb 24

2:50 PM - Mar 3 2:50 PM UTC (7d duration)

Action journal maintenance

done

4 updates
Impacted:
Dataddo Core
Feb 20

10:45 AM - 2:11 PM UTC (3h 25min duration)

Data Ingestion Not Processing

The issue affecting data ingestion, which began at 08:20 CET on 20th February 2025, has been successfully resolved. The system has returned to normal operation, and all previously pending actions are now being processed without further delays.
We appreciate your patience and understanding throughout this process.

3 updates
Impacted:
Writer
Dataddo Core
Feb 19

12:40 PM - Feb 20 8:47 AM UTC (20h 7min duration)

Mongo Database upgrade & rightsizing

We updated our mongoDB cluster instances to the latest available version and rightsized the instance system requirements. All delayed actions were processed at 8:50AM CET. Since this moment, all actions are executed according to their configured schedule in standard way.

2 updates
Impacted:
Dataddo Core
Feb 19

11:09 AM - 7:01 PM UTC (7h 52min duration)

Disrupted data synchronisation for Google related sources

All reauthorised sources are working as expected.

4 updates
Feb 13

11:00 PM - Feb 14 3:00 PM UTC (16h duration)

Planned database migration

All successfully migrated.

2 updates

January 2025

Jan 29

6:40 AM - 9:24 AM UTC (2h 45min duration)

Restarting stuck actions

All affected actions (extractions and following flows) were restarted. In each affected extraction log, you find the execution with "failed to set timeout: deadline can't be prolonged" error.

The extractions/flows behavior is now as expected.

4 updates
Impacted:
Extractor
Dataddo Core
Jan 09

11:58 AM - 3:44 PM UTC (3h 46min duration)

Some Instagram metrics were deprecated

All sources should be working as expected.

4 updates

December 2024

No incidents reported