Dataddo | Status

Updates

• Jun 3, 2025 5:52 PM UTC

  The issue that caused some data sources to fail has been resolved. The affected sources have now been successfully restarted and are functioning as expected.

  We appreciate your patience and understanding while we worked on the fix. If you experience any further issues, please contact our support team.

  Resolved
• Jun 3, 2025 2:36 PM UTC (3 hours and 16 minutes earlier)

  We’ve made significant progress in resolving the issue affecting data synchronization across multiple connectors.

  Approximately half of the impacted sources have already been fixed, and the remaining sources are currently being addressed. We expect full resolution shortly.

  Thank you for your continued patience — we’ll post another update as soon as all sources are fully restored.

  Monitoring
• Jun 3, 2025 10:49 AM UTC (3 hours and 46 minutes earlier)

  We have identified the root cause of the issue affecting data synchronization for multiple connectors. The problem is related to a mismatch in data schemas during the extraction process.

  Our team is currently migrating the affected data schemas in storage, and the issue should be resolved shortly.

  We will continue to keep you updated on the progress.
  Thank you for your continued patience and understanding.

  Identified
• Jun 3, 2025 9:20 AM UTC (1 hour and 28 minutes earlier)

  We are currently investigating an issue affecting the synchronization of some data sources across multiple connectors during scheduled data extraction.
  You may see an error message like:
  “Failed to save extracted data to storage: Item with ID does not exist.”
  Our developers are actively working on resolving the issue, and we will keep you updated.

  Thank you for your understanding and patience.

  Investigating